Abstract Corporate governance principles are based on the transparency, ethics and social responsibility of concept of corporate governance.
This month I wrote a short guide for the Institute of Internal communication, IoICNewsto help internal communicators navigate through some of the options that surround IC audits and make choices that are right for your organisation. An audit is an evaluation of activity, or objective report, and can take many forms.
The primary purpose of an internal communication audit should be to ensure everything is aligned to your communication strategy. Plus it should help you spot opportunities for future improvements and know what to stop doing. With your goal firmly in mind, audits can be a rewarding and revealing way to thoroughly assess how effective your internal communication is and identify actions to take.
What to think through: What is included in an internal communication audit? This can vary wildly and largely depends on what you are trying to achieve from reviewing your internal communication.
Ensure you have both quantitative stats, numbers, surveys and qualitative observations, interviews and case studies data. Having both means you have a rounded picture and have all the facts to hand to enable you to draw conclusions.
If you use stakeholder maps internally or SWOT analyses Strengths, Weaknesses, Opportunities, Threats during your comms planning, you can use them for auditing purposes too.
How to use a stakeholder map. When I undertake audits, I keep the end goal in mind to keep the whole process focused. Often issues come up that could steer you off course. For example, you could uncover the fact jargon is causing widespread misunderstanding, and identify the need for a glossary.
Park this as an action and recommendation as part of your final report. Who conducts the audit? Focus groups Many communicators conduct focus groups as part of their audits. They can put context around your intranet visitor numbers, channel readership stats and enable you to hear direct insights.
Before and during, communicate the fact they are happening. Post-focus group, share broadly what was discussed, what next steps are and timelines for action and opportunities for employees to continue to have their say in future.
This was the set-up for some of my focus groups. Final report The final stage in conducting an internal communication audit is to communicate it. Draw conclusions from all the data you have collated throughout the process, make recommendations and share your findings and thoughts with your relevant stakeholders and the wider business.
Create an action plan and timeline to address or continue to assess your activities and capture lessons learned.
Nuts and bolts Since publishing my guide, another nuts and bolts paper has been published. It looks at 10 key steps for developing a respondent-friendly survey. You can find them on Twitter IoICnews. What would you add to my advice? From spending a day reviewing channels and offering an honest opinion, to conducting weeks of investigations and focus groups, the options are yours.
We the Comms team were keen to be able to approach the new HR Director with some concrete evidence of where we were in terms of internal comms. We still have more to do and we will certainly engage Rachel again in the future. How to get more done in your day Want to know how I get through everything I need to each day?
Email Close Invest in your career Enjoyed this article? Come and share your problems, meet your peers and boost your comms skills. I also offer coaching sessionsjust let me know what you need and how I can help you.One thought on “ Unified Communications Questionnaire ” Sabio - Unified Communications March 25, at Good post.
It’s very true that ‘Unified Commnunications’ is now the way to go for large companies that find it hard to manage multiple communication platforms.
Communication is a vital process in every organisation.
Here are the instructions how to. Different Communication Styles. Introduction. Whether communicating through speech or some other method, your communication style has a lot to do with how much of what you "say" will truly be understood and accepted.
Company communication evaluation survey questions with sample questionnaire template to evaluate company’s capabilities, key issues that involve customers, how well do they know the organization etc.
questionnaire developed by Dr Alfons Trompenaars, individuals receive their own cultural profile on each of seven dimensions of culture that then can be compared with the cultural profile of any other group or individual in an expanding database of over 35, managers. COMMUNICATIONS STYLE INVENTORY This is an informal survey, designed to determine how you usually act in everyday even if that means straying from the business or subject at hand. B) I usually focus my conversations on the tasks, issues, business, or subject COMMUNICATION . Definition of questionnaire: List of a research or survey questions asked to respondents, and designed to extract specific information. It serves four basic purposes: to (1) collect the appropriate data, (2) make data comparable.
as internal company communication is important to ensure a smooth sailing functioning of an. Communication and Teamwork Focused Simulation-Based Education for Nursing Students Jared M.
Kutzin "Communication and Teamwork Focused Simulation-Based Education for Nursing Students" ().Doctor of Nursing Practice (DNP) Projects. 4. communication related to teamwork and communication, but may not improve attitudes of.